How long will the groom take?
It depends on many things such as breed, temperament and hair style etc but the groomer will give you a rough time and will txr 20 mins before finishing the groom.
Do you groom many dogs at the same time?
No, we have 1 groomer and they will groom 1 dog at a time to minimise stress for the dog.
What happens if I’m late to collect my dog?
The groomer can wait around 15 mins free of charge but after that then there will be a late pick up fee.
How many dogs do you walk at one time?
We walk 2 dogs at a time usually.
Where would my dog be exercised?
We usually take our dogs to any safe green area or park, however, if you do require a specific place we can discuss this also.
Do you give treats while walking the dogs?
Yes, we do. unless you have specific treats you wish for us to give your dog
Do you offer pick ups and drop-offs?
Yes, we do provide pick and drops locally. Please send us your postcode and we will get back to you as soon as possible.
I would like my dog to be walked alone, is that possible?
Yes, of course. We can do one on one walks.
I would like my dog just walked on the lead, is that something you can do?
Yes, of course that’s not a problem at all.
My dog is nervous at times, will it be different walkers?
Nope. It will be the same Walker so they can build a bond with the dog
Would my dog ever be unsupervised?
No, all of our dogs are always under supervision.
Can I provide my dog with his own food if that’s okay for his lunchtime meal?
Yes, off course, that's totally fine.
What ages of dogs/puppies do you accept answer.
Any age 🙂 as long as they have had their jabs.
Do you offer a pick and drop service?
Please send us your address to see if we have available slots in your area.
Can I change my days for the pick and drop service?
Of course, we just require a message on the Sunday confirming the day/s you wish to change.
How do you transport the dogs?
We have a lovely Mercedes van that is fully fitted with secure crates inside.
Do I get charged if I cancel my daycare slot?
We try our level best to be be accommodating and do require at least 24 hours notice as we have limited spaces in the van, we have a cancellation fee which is 50% of the daycare charge.
Are you currently taking on any new dogs/puppies?
Please message or email directly and we will be able To check availability 😊
Do I have to be in when your collecting or dropping of my dog?
Most of our hairy friends are at home alone when we go in to collect them, we hold clients keys to make it easy to pick and drop off the dog. We are Dbs checked and treat clients keys with the highest amount of privacy and respect
How many dogs do you have at day care?
Each day is different and it ranges from 8 to 15. Certain days we devote just to puppies to help them socialise and make them interact with other puppies the right way.
What are your timings for pick and drop?
Timings are roughly from 8.30/10.30 and drop off is from 3.30/5.30 depending on traffic and weather etc.
If I drop and collect my dog what are the timings?
8 am till 6pm
What do I provide for my dog/ puppy at day care?
If they are under 6months then just some lunch but that’s all we would need apart from the doggy 😊
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